Careers

Step into your future

Join our team as we continue building the world’s fastest growing SMS and AI messaging platform.

Step into your future
Our Mission

We make business more human

Tech has and will continue to change the way we live. We embrace evolution and stay connected without losing the human element that makes communication so powerful.

We envision a world in which businesses build lasting relationships with people through the power of conversation.

Company Founders, Brad and Alex
Our Company

Burst SMS is a company that doesn’t stand still. We evolve everyday just as technology evolves, reward creative thinking, and value diversity in all its forms.

We own 3 core messaging products which allows you the opportunity to evolve with us and take on a multifaceted role.

Our People

We are committed to the growth and learning of our team and offer uncapped growth potential. Many of our employees have started in various positions and have continued to take on more responsibility in different roles. At Burst SMS, your ceiling can be as high as you want it to be.

Global
Flexibility

Leana started as our Marketing Director in Sydney in 2015, and relocated back home to Vancouver 3 years later. This marked the opening of our first official satellite office, and the beginning of more global processes.

Career
Advancement

Maria started as our Technical Support Manager in 2015, and has since progressed into our Product Manager. She was also one of our first hires to relocate before returning from maternity leave. She's currently based in Melbourne.

Creating New Opportunities

Jordan started as a Sales Representative in Sydney in 2016. After requesting to relocate to Brisbane, we created a new opportunity for him to become the Head of Sales (US) while managing a new team remotely.

Story

Our Core Mindsets

As a company, we believe there are five core mindsets that have brought us to where we are today. Through our successes and failures, we learned that these five mindsets are our recipe for success. Our mindsets empower individuals and promote diversity. And they’re fun to say, like “ship it real good”.

Think with empathy

Together, we solve problems by thinking about human experiences. We understand that listening is the most important part of a conversation.

Break stuff until it works
We are not afraid to try a new way of tackling a problem. Remember that failure is a natural part of growth. Seek feedback, and use it constructively.
Simplify everything

Reject friction and complexity. Consistently seek lean and efficient solutions to tackle problems. Choose succinct clarity over complex explanation.

Ship it real good

Take pride in solving unexpected problems with unique solutions. Effort and attitude are how we ship our best work. Be timely in your approach, as the world is waiting for your innovation.

Bring your secret sauce

Own your strengths, and strive to leave your mark on this business. Inspire those around you by demonstrating your mastery of the things you are passionate about. Understand the immense value of sharing your unique experiences.

Flexibility is in our DNA

Hybrid Work

Choose to work from home, at an office (Sydney, Manila, or Vancouver), or both

Work Life Integration

If you have existing commitments, let’s see how we can fit in seamlessly

Open Management Style

Report to inclusive managers who use an open-minded agile approach

Ready for Change

Trust that our leadership group has thrived through recession and a pandemic

Global Flexibility

The team works across 8 different time zones in 6 different countries

Open Collaboration

No matter what your role is, we’re all ears and always open to an epic idea
Our team in Manila, Philippines

Caring for our People

Wellness Programs

Look forward to quarterly wellness buddy programs to keep you feeling fantastic

Monthly Bonders

Look forward to creative monthly bonders hosted by our amazing team

Knowledge Sharing

Quarterly “Burst of Knowledge” sessions run by the industry’s best

Weekly Wind Downs

Whether you’re in Australia or across the globe, celebrate Friday with a fun wind down

Annual Donations

The company will donate to a cause of your choice once towards the end of Q4.

Climate Environment and Governance Council

Making a difference in how we do business and make a positive impact.
Sharing the Wealth image

Sharing the Wealth

ESOP

All employees are included in our Employee Share Option Plan (ESOP) from the day they start

Bursty Business
Refer a business, and earn 10% of the gross profit during the first 3 months they top-up
Hey Taco Rewards
Earn taco credits when your peers thank you in our #General Slack channel. Redeem tacos for gift cards, meals, classes, activities, subscriptions, or even an extra day off.

Diversity

United StatesCanadaAustraliaPhilippinesGermanyUnited Kingdom
We are incredibly proud of the diversity within our team. You can find us in 6 different countries, representing 13 ethnicities. This allows us to bring a well-rounded global and cultural perspective to everything we do.
8 Time Zones
You can find our global team in Sydney, Melbourne, Brisbane, Auckland, Vancouver, Miami, Manila, and Bali
9 Sponsorships
Historically offered 7 Australian sponsorships, 2 permanent resident visas, and 1 completed pathway to citizenship.
13 Ethnicities
We are proudly Australian, New Zealand, American, Canadian, Dutch, German, French, English, Indian, Chinese, Vietnamese, Cambodian, and Filipino

Join Our Team

We are growing quicker than we could have ever imagined. Every single person on this team has an inspiring story to tell, so let’s hear yours. Explore our open roles and bring your secret sauce.